Chính sách vận chuyển
- LOCAL DELIVERY
If you live within the 3300 postcode and are getting your order shipped to that address, your delivery will be FREE.
These deliveries will be from myself, no random couriers.
- SHIPPING CARRIER
All of our packages are sent with Australia Post.
AU/NZ - Usually delivered between 7-14 days for Victoria, 8-15 days for other Australian States, and up to 16 days for New Zealand.
WORLD - Depending on your location around the world, a wait of up to 28 days could be expected for delivery. (Restrictions due to pandemic may cause slight delays, please keep this in mind).
These timeframes can vary slightly with unforeseen issues and I ask you please be patient and keep me updated of your concerns if its been longer than expected.
If you do not receive a shipping confirmation email within 4 business days after purchase, please email email@example.com and we will sort that for you.
Our packages are sent without 'signature on delivery'.
If you would like this changed for your order, please contact us within 12hrs of making your purchase.
We are happy to help if your order is late but we cannot accept responsibility for parcels that are missing after dispatch.
Our orders do not require signature on delivery, meaning it may be left at your address if safe to do so. We recommend having your order sent to an alternative address if you will not be home at the time of delivery or if signature upon delivery is required, please specify at checkout or email firstname.lastname@example.org as soon as possible.