FAQs

  • Local Delivery? What areas? 

Hamilton, Victoria! When your completing your purchase, there is an option for Local Delivery for those that are in the 3300 postcode, (it should auto select this when you put your address in, but please check!)

Myself & my better-half will be delivering these orders personally.

  • Do you offer Wholesale?

I do not offer wholesale at this time. 

This may change in the future, so please check back at a later date or sign up to our email list to be notified!

  • Are the crystals cleansed?

Yes! I prefer the method of cleansing by the moon. 

  • What does this mean & how?

Moonlight cleansing is allowing the moon to shine on the crystals overnight to clear them of previous negative energies and recharge them to hold and vibrate their natural positive vibes. 

As you may see in many of my product photos, I mostly use a benchtop near a window to photograph my crystals. This same benchtop is where I rotate my crystal stock every week and allow the moon to shine through, therefore preparing them to radiate positive energies once they find their forever homes!

  • Can I make an order over the phone?

We currently do not have a dedicated business phone number and to protect my privacy, I will not release my personal contact number. 

If ordering online is not your cup of tea, I'm more than happy to help you via email. I can also take videos of items at your request. 

Let me know how I can assist you at ronniesrocksau@gmail.com and I will get back to you ASAP.

  • Do you offer AfterPay or ZipPay?
YES! We offer both payment methods, enjoy!
  • Do you have a shop I can visit?

Please note we are on online shop only. 

  • Can I pick up my order from you at your location?

As this business is operated from my own private home, I do not wish to give my address out, therefore pickup is not available.

I can deliver to an alternative address for you if you have friends/family that is in Hamilton 3300. If this is an option to you, just use the alternative address at checkout to avoid being charged for shipping.